Data Deletion Instructions
ZayDM is committed to protecting your privacy. You can request deletion of your data at any time using any of the options below.
Delete Your Account from the Dashboard
- Log in to your ZayDM dashboard at dash.zaydm.com
- Go to Settings
- Scroll to Danger Zone
- Click Delete Account
- Confirm deletion
Your Instagram access token will be revoked immediately. Connected Facebook Page tokens are stopped from further API use. All your data, including data associated with connected Facebook Pages, will be permanently deleted within 30 days.
Disconnect Instagram
To disconnect your Instagram account without deleting your ZayDM account:
- Go to Settings → Connections
- Click Disconnect next to your Instagram account
- Your Instagram data and access token are immediately removed
Disconnect a Facebook Page
To disconnect a Facebook Page without deleting your ZayDM account:
- Open the Facebook area of your ZayDM dashboard, or go to Settings → Connections if that Page is listed there
- Choose Disconnect for the Page
Disconnecting the Page stops future Facebook API use for that Page, clears the active Page authorization used by ZayDM, and stops future automation and publishing for that connection. Webhook access for the Page is removed or disabled where applicable. Historical records for the Page are not all deleted immediately. Use account deletion or an email request if you want that data deleted.
Request Deletion by Email
You can use this email to request deletion of your ZayDM account data, including data associated with a connected Facebook Page or Instagram account. Send a deletion request to: privacy@zaydm.com
Include:
- The email associated with your ZayDM account
- Your Instagram username, if the request involves Instagram
- The Facebook Page name, if the request involves a connected Page
We will delete the requested data within 30 days and send a confirmation email.
What Gets Deleted
When you delete your account, we permanently remove:
- ✓Your Instagram access token
- ✓Your Instagram User ID and username
- ✓All automation rules you created
- ✓Your DM delivery history
- ✓All account preferences and settings
- ✓Facebook Page connection information
- ✓Facebook Page access credentials
- ✓Facebook automation configuration
- ✓Facebook webhook and comment data associated with your account
- ✓Messenger automation data
- ✓Facebook publishing records
- ✓Analytics-related records for your account
Questions?
If you have any questions about data deletion or your privacy rights, contact us at privacy@zaydm.com.
You can also review our full Privacy Policy to understand how we handle your data.
DanZay FZE (operating ZayDM)